Top Talent to Disappointing Hire – Why the Right Culture Fit is Critical

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Why are many hire falling short of expectation and what to do about it.

“Hiring people is an art, not a science and resumes can’t tell you whether someone will fit into a company’s culture” – Howard Schlutz, Starbucks

The excitement rises as you read through the CV. It seems like the job was written for this candidate; they tick ALL the boxes! But what happens when it all goes horribly wrong? The new recruit just doesn’t fit into your team, no matter how hard you try. How could this be?

If this has happened to you, don’t worry – you are not alone. When it comes to making hiring decisions, many companies are still getting it wrong. The reason for this is quite simple; they are recruiting quickly and making important decisions based on the skills of the individual, rather than the culture fit. The wrong culture fit can lead to resentment, disengagement and in some cases, can make it difficult for businesses to retain staff at all levels.

Why are companies still failing to recruit individuals based on their ability to fit into the culture and what makes this so important?

The right fit

There are several reasons why businesses don’t consider the culture fit. It may be as simple as not realising the importance of this and instead, focusing recruitment efforts only on the skills and experience of the individual. It may be that they don’t know how to figure out whether the candidate would fit in or they may not even know what their culture actually is. In other cases, they may believe the new recruit can change the culture, although this is extremely difficult to achieve. Some employers may feel that they are potentially discriminating against candidates, if they take culture fit into consideration. Whatever the reasons may be, businesses need to start understanding the importance of the right culture fit and taking action to ensure they are hiring the right people – for the good of their business.

Why is the right culture fit so important?

Understanding Values

Successful teams are built when everyone is working towards a common goal and this is almost impossible to achieve without having the same morals and values. This is the core of any individual and when morals and values clash within an organisation, it can cause problems. When everyone has the same purpose, it can help the business to achieve results. Like-minded people work well together and can ensure the business thrives.

Productive Workforce

If the employee likes to be micro managed and the culture is more relaxed, they probably won’t be very productive, or happy in their new role. In the same respect, if the new recruit is expected to constantly check in with their manager and they are used to working on their own initiative, they are unlikely to be as productive as they could be – if the culture was right for them.


The wrong hiring decision is, above all, very costly. It can cost over £30,000 to hire a new member of staff, if you take any agency costs, resources and time into account. If you get the culture fit right from the offset, you are unlikely to make costly mistakes when hiring new people into your business.

At Haneo, we understand the importance of the right culture fit and we have developed psychometric tests which are used to define personalities so that businesses don’t make these costly hiring mistakes. If you’d like to find out more about how we can improve your recruitment efforts, contact us on [email protected]

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